This is the latest revision of our handy Customer Support Manual, which presents all necessary information for supporting your daily Dornier 328 business activities and provides guidance in terms of procedures and processes. Its use will efficiently ensure a perfect co-operation between the operator and 328 Support Services GmbH, its partners and suppliers.
328 Support Services GmbH is pleased to inform you that the planned move into our new office buildings at the Oberpfaffenhofen airfield has been successfully accomplished. Furthermore we would like to inform you that we named Florian Luithlen Director Customer Support who took over from Bernhard Schuster as of June 1st.
328 Support Services GmbH is pleased to announce to restart the upgrade program for the AHRS from AH-800 units to AH-900 within the Dornier 328-300 fleet. Please see attached CSI-328JET-2014-06 for details.
328 Support Services GmbH is planning an upgrade for the Dornier 328-100 and 328-300. The Quick Access Recorder (QAR) is designed for aircraft with solid-state flight data recording systems and records a copy of the data provided to the FOR (Flight Data Recorder) and ARINC 429 Avionic Bus for easy retrieval.