global support centre

The 328SSG Global Support Centre in Oberpfaffenhofen is your single point of contact for:

  • technical enquiries
  • engineering issues
  • request for retrofit
  • documentation subjects
  • operational issues
  • vendor issues
  • AOG support
  • on-site support
  • entry-into-service (EIS) support

For any of above mentioned enquires, please use our Service Problem Report (SPR) form in .pdf format.

For any further inquiries please simply use our contact form:

Your Name (required)
Your Email (required)
Your Message

For further details please refer to our Customer Services Manual.

Global Support Centre Contacts

Tel: +49 8153 88111 6666
Fax: +49 8153 88111 6565

Opening Hours on working days
Monday to Friday
6.00 a.m. to 6.00 p.m.
(local time Oberpfaffenhofen, Germany)